Privacy Policy

OthTech Switch transfers files directly between your own computers. The contents of your files, and their names and locations, are not sent to OthTech Solutions.

Basic operational information (app and Windows version, success or failure of steps, error codes, and totals such as file counts and sizes); license and order details if you buy a plan; and account details if you choose to create an account. You will be told what operational information is collected on first launch.

Detailed diagnostics are only shared if you choose to send them to support, and you can preview what's included first. Diagnostics files are stored encrypted, seen only by support staff working on your request, and deleted after 30 days.

If you turn on “Share anonymous usage statistics” in the app's Settings, it sends counts such as how long a migration took and whether it finished, tagged with a random install number rather than your name or account. Never file names or contents. You can turn it off at any time.

Passwords are stored as one-way hashes, licence keys and authenticator secrets are encrypted, and staff access to records is logged. Sign-in sessions expire, unused links expire within days, and account, purchase and invoice records are kept for as long as the law requires.

Payments are processed by our payment provider. OthTech Solutions does not store card details.

You can use the free plan without an account, request access to or deletion of your account data, and withdraw consent for optional data sharing. Our full policy will describe how we meet India's Digital Personal Data Protection Act, 2023.

Questions about privacy: contact@othtech.com